Steve Joyner, PA-C Physician Assistant, Owner Greenville Health Care Center, Greenville, NC

What do you do for information systems?

Greenville Healthcare Center had a computerized patient database at first. Medical and financial records were kept by hand. Within 5 years, the practice purchased medical software that kept financial billing and insurance information. They were also set up for in-house dictation so that the records could be signed off every day by the supervising physician(s).

Joyner considers the “biggest mistake” to be purchasing less expensive software. In retrospect, he would purchase for features and reliability rather than price.