Interview Questions

What is your background?

What are your privileges and prescriptive authority?

How did you finance start up and how do you maintain your finances?

What do you do for information systems?

What have been your biggest challenges?

What population do you serve?

What are your 3rd party payer issues?

How is your practice organized?

What have been your most helpful resources?

What are your "Pearls of Wisdom?"

 

 

 

 

 

 

 

Fran Nelson, C-FNP, Ph.D.
Owner, Director and FNP Care Provider
Nelson Family Clinic, LLC , Hilbert, WI

I'm Fran Nelson. I direct a Rural Health Clinic in rural Wisconsin. The clinic opened in August of 1997 after one year of planning and preparation. I explored available sites in 4 small towns without physician services in a specific rural county. This county is underserved so it qualified for a Rural Health Clinic Certification. One of the small towns was planning a new office complex and had no prospective tenants. Working with the local sponsor of this project, I designed the clinic and enjoyed receiving sponsorship from the builder to assist with rental costs in the first year. When we opened, I had one employee and a consulting physician who is required to come in and review cases at least every two weeks and to provide telephone consult when needed. The consulting physician happens to be my brother-in-law who practices in a town 30 miles outside our service area. I hire him by the hour to provide the consulting service.

Today the clinic has me as the full-time nurse practitioner, my husband, Pete Kordiyak as the once a week physician assistant, a full time massage therapist who rents space from us and also uses our billing system for her occupational therapy clients. A cardiologist sees clients every two weeks, a psychotherapist sees clients in our Outpatient Mental Health Clinic two days a week, and another masters level therapist and Certified Alcohol and Drug Counselor III (CADC III) provides individual therapy in our outpatient Alcohol and Other Drug Abuse (AODA) certified program. We also have an endocrinology nurse practitioner and a certified diabetic nurse educator providing care in our clinical diabetes program. I have written grants to local foundations to start the AODA, Diabetes, and our new Alzheimer’s Memory Clinic which will begin in October 2002. These extra service programs fill gaps in care in this rural location and provide access to specialists collaboratively.

I see from 10-18 clients daily of all ages. I draw all my own lab work and do EKG’s, etc without a nurse or medical assistant. I am on call whenever the clinic is closed but am never called out at night and see clients in the clinic when necessary. I manage all of the business of the clinic and do payroll and personnel. We bill Medicare A and B, and are working on billing electronically. We have a state grant to provide family planning services and STD screening for the county. We are also part of the immunization registry for the state and receive vaccines from them.