The team becomes more comfortable with each other and begins to question the team's charge and how it is going about
its work. Some members may become impatient about the lack of progress and start arguments about the actions the team
should take. The members try to rely solely on their individual and professional experience, resisting collaboration with
other team members. Personal agendas may drive member participation, and members push their own ideas regarding task
definition and resolution. During this phase, members question the wisdom of those who selected this project and appointed
the other members of the team. The members may argue, even if they agree, and this phase may be marked by members
choosing sides within the group, making bids for power and drawing divisional lines.

Tool: Conflict Management

Teams that do not go through storming are thought never to norm or perform well as a team. Managing disagreements and
conflicts effectively is a critical tool for progressing through this stage.

• Positive/Negative Effects of Conflict
• Sources of Problems Presenting Conflicts
• Avoiding Conflict through Defensive Routines
• Detecting Conflict
• Resolving Conflict
• Identifying your Conflict Style